This is the essence of ‘Neo Career Statement’, and what we all value the most. Our members keep on growing to..
1) Improve customer value
2) Improve ability
3) Improve humanity
We think Japan is a privileged country. While the world is still faced with wars, hunger, persecution and other serious matters, Japan had no war for half a century, became the 2nd largest economy. We have latest technology, longevity, and top-class education.
Because we were born in such a privileged country, we can live day-to-day life with no fear about life and death. Under such a fortunate environment, how should we spend our daily life?
that is to believe ‘our duty is our will’
Our duty is to make a great contribution to the development and growth of Japan, and also contribute to the development and growth of the world. Everyday, we must step forward with strong image of our duty.
If so, in what value should we contribute to the development and growth of Japan, and the world? As Peter F. Drucker says ‘focus on chance, strength is the chance’, we should use ‘our strength’.
That strength can be ‘our heart of service’ forming hospitality, thoughtful mind, courtesy, and the Samurai spirit.
However, Japanese services rarely advance into foreign markets yet. We think our strength, hospitality spirit, should be known to more and more people in the world. That is why our final Vision is to create a service company that is accepted in the world.
We believe achieving this vision will lead to improvement of the level of service in Japan and the world, and also lead to contribution toward the development and growth of the world.
This is a magnificent vision, but we keep on growing step-by-step everyday for achieving our vision. We will always listen to our customers’ need and serve for customer delight.
We commit to keep providing our customers with…
- Service that brings ‘Creation and Innovation’ to our customers
- Service that brings ‘Growth' to our customers
- Service that brings ‘Motivation' to our customers
- Service that remains in our customers' memory
- Service that anticipates our customers' needs
To achieve the 5 commitments, and the vision, we have CREDO as our guiding principle for our behavior.
- We will always have strong ‘Will and Goal’, and think and act ‘Creative and Innovative’
- We will always have ‘Confidence, Modesty and Pride’, and act as ‘Professional’
- We will always have high standard of ‘Moral’, and always ‘Smile and Shine’ through work
- We will always have Customer-Oriented service that is beyond satisfaction for our customers
- We will always have an ‘Excellent Team’ who can ‘Compete, Argue and Trust’ with true heart
